Privacy Policy

1. Who we are

DownPay Link is a booking and payment platform that helps business owners create public booking pages, manage services and availability, and handle bookings and payouts.

2. Information we collect

We may collect the following information:

• Account information such as your name, email address, and login provider.
• Business profile details such as business name, category, location, phone number, and booking link.
• Booking and customer information such as customer name, service selection, schedule, and payment status.
• Payout and billing information that you choose to provide for payment setup and verification.
• Technical data such as device information, IP address, browser type, session data, and cookies.

3. How we use information

We use personal information to:

• Create and manage your account.
• Provide booking pages, scheduling tools, and dashboard features.
• Process bookings, payments, payouts, and related notifications.
• Send verification, service, and account-related emails.
• Prevent fraud, secure the platform, and troubleshoot problems.
• Improve our products and user experience.

4. How we share information

We do not sell personal information. We may share information with:

• Service providers that help us run the platform, including hosting, authentication, and database services.
• Payment and payout providers that support checkout and merchant onboarding.
• Email and notification providers that help us send messages.
• Law enforcement or other parties when required by law or to protect rights and safety.

5. Data retention

We keep account and business data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your choices and rights

Depending on your location, you may have the right to access, update, correct, export, or delete your personal information. You can also contact us to ask questions about how your information is used.

7. Cookies and analytics

We may use cookies and similar technologies for session management, authentication, and basic site functionality. We may also use technical logs to keep the service secure and reliable.

8. Children

DownPay Link is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Contact us

If you have questions about this Privacy Policy, contact us at your-support-email@example.com.